Quality management system is an international standard, involving activities, which enables the association to elaborate the policy, set the goals and tasks and specifies the processes, procedures, instructions and the resources, required for reaching the desired outcomes.

Quality management system ensures procedural management of the outcomes , whether considered or unforeseen in the aftermath of providing goods or service and elaborates , inculcates and preserves ways for constant improvement of the service rendered or goods provided. Quality is important!


Implementation of quality management systems are strategic decision for every single association, which will ensure the organization to improve quality of the production, produced and the service rendered by them and provide solid ground for sustainable development of the company.

Inculcation covers two principal steps:

• Reciting with the company’s document along with the experts;
• Ensure conformity of documents;

Initially, our experts will analize the current circumstance (so called GAP Analysis), collect and check up all the documents, which serves as a ground for running the company and specify conformity of current systems with the requirements of international standards. Besides, weak and strong sides, threats and expectations of the company along with the internal and external interested parties are specified.

The further stage covers devising the plan, which ensures specification of the policy, targets and tasks of the company in addition, appropriate process, procedures and instructions will be developed and maintained in pursuit of bringing the documents in conformity with the international standards.

Do you want to implement ISO 9001:2015 quality management systems? Register online

Remark: if our company will introduce 9001:2015 quality management systems, we will no longer be entitled to provide certification audit.


Benefit of introducing this management system is reached by specification of the customer’s desires and expectations and meeting to their demands , which ensures:

• Boosted orders;
• Uplifted reputation of the company;
• Customers’ extended database;
• Increased income and market share;
• Efficiency rise of the association;
• Organizational coordination rise;
• Organization sustainable management;

Potential benefit of quality management system introduction to the company are as follows:

• Skill, to permanently produce product and render service, which meets the demands of the customer, whereas, in the other hand, it conforms with the national and international legislative and governing requirements;
• Maximum application of recent human and infrastructural resources to meet and boost the demands of the consumer;
• Proper management of risks and possibilities, related to organization tasks and goals of the company.
• Ability to elaborate, inculcate, maintain and permanently improve quality management systems.

ISO 9001:2015 is a standard, which imposes no restrictions of a particular type related to the scopes and activities of the company. ISO 9001:2015 will enable the product producer and service provider companies to thrive and develop nevetheless their dimension and activities. Said standard is compatible to another international ones, which makes it more favourable and desirable.